Most hems, zippers and simple repairs are ready in 3–5 business days. Custom sewing and larger print runs are quoted when you book.

PNG, JPG, JPEG and PDF up to 20 MB. High-resolution files (300 dpi or vector PDF) print sharpest.

Yes. Use Book a Service to pick a service, date and time, and we'll confirm your appointment.

Open the Track Order page and enter your order number and the email used at checkout. You'll see whether it's received, in progress, ready for pickup, shipped or delivered.

Orders are placed online and payment is confirmed with the studio. Online card payment is being added — call us if you'd like to pay in advance.

Unworn retail items can be returned within 14 days with a receipt. Custom-printed and altered garments are made to your specification and cannot be returned unless there is a fault on our side.

Yes, within the United States. Local pickup is always available at 1420 Flatbush Avenue, Brooklyn, NY 11210.